The formalization of the order

Customer who wants to make a purchase on fresbetica.comshould display the conditions of sale included in the section on the main page and that are issued by El Olivo Global, S.L., CIF B-14938385, with registered office in Gta., de los Países Bálticos S/N Edif., CIESA. Nave 6 - 14014 Córdoba (España). The formalization of an order shall be made under acceptance of the General conditions of sale contained in the page. Products will be sent to the delivery address that you indicate to us.

 fresbetica.comreserves the right to refuse any order even being paid, in this case returning the payment in full.

Customer service: cancellations, refunds or substitutions of orders

If not satisfied with the products purchased in, not more than 7 days, you can return them within a period starting from the receipt of the product. Returns must be sent together with the copy of the delivery note which accompanies the shipment. For any possible incident or claim, we recommend that get in touch with us by email. the refund shall be made by crediting.

The rules with respect to cancellation of orders or returns, (regulated by the law of 15/1/96 number 7/1996) claims, warranty and issuing invoices, are as follows: returns don't come in their original packaging and with the product in perfect condition are not accepted.

The Bill of delivery, is valid as the manufacturer's warranty, this will take effect from the day that the delivery takes place in the domicile of the buyer. Claims for potential incidents as the product is delivered damaged, wrong, or for any other reason likely to claim, would be treated as follows:

In the case of requesting the cancellation or refund of the purchase price, the customer must refer the product to Gta., de los Países Bálticos S/N Edif., CIESA. Nave 6 - 14014 Córdoba (España) in within 7 days of receipt of the order, and the costs of return, are provided by the client, (according to law of 15/1/96 number 7/1996).

If conversely want to replacement of the product, fresbetica.comagrees to deliver to the client another product in perfect condition, as soon as it receives the defective product.


Shipments generated through requests will be handled through private messaging and transport companies.


  1. fresbetica.comhas enough material in reserve to make shipping.
  2. While the buyer is delayed in its obligations, is not obligated to serve.
  3. Verified the payment of the purchase, the goods will be in a period not exceeding 7 working days counting from the day after the above-mentioned verification. Purchase made on Saturday, Sunday or holiday, means made to the following Monday or next business day.


All the purchases made onfresbetica.comare subject to the General conditions of sale which are included in the section on the main page.